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Trial Accounts Privileges & Limitations

Testing Credit

USD $5 in testing credit is provided.

Access

  • Full access except otherwise specified below.
  • Telnyx reserves the rights to modify limitations without notification.

Numbers

Verified Numbers

  • Limited to 1 verified number at any one time.
  • Limited to 10 changes per trial account lifetime.
  • Limited to 15 delivery attempts regardless of conversion outcome per trial account lifetime.

Number Searching

  • Full number display limited to local numbers of the account's country of origin.
  • All other numbers will be shown redacted (e.g., +49351xxxxxxx).
  • No access to other APIs or features in this category.

Number Reservation

  • No access to APIs or features in this category.

Number Ordering

  • Limited to 1 local number of the account's country of origin per trial account lifetime.
  • Successful number activation is subject to:
    • Inventory availability
    • Sufficient account balance
    • Local jurisdiction documentation rules
  • This number will be reclaimed within 30 days of purchase if the account has not upgraded.
  • No port out is allowed on this number.
  • No access to other APIs or features in this category.

Number Porting

  • Limited to 50 portability check attempts per trial account lifetime.
  • No access to other APIs or features in this category.
  • Users do not have proprietary rights to their trial telephone number, and Telnyx reserves the rights to make reasonable changes to them, with reasonable notice to affected users. As such, users cannot port out their trial number.

Bundles

  • No access to APIs or features in this category.

Messaging

  • Limited to 1 messaging profile at any one time..
  • Outbound:
    • Limited to long code sending.
    • Destination limited to verified number.
    • Limited to a max of 100 messages a day.
  • Inbound: Limited to receiving from verified number.
  • No access to other APIs or features in this category.

Verify

  • Limited to 1 verified profile at any one time.
  • Only SMS is allowed.
  • Destination limited to verified number.
  • Limited to a max of 50 verifications a day.
  • No access to other APIs or features in this category.

Voice

General Limits

  • Limited to 1 instance per connection type at any one time.
  • Limited to 1 outbound voice profile at any one time.
  • Outbound limited to dialing only verified phone number.
  • Inbound limited to receiving from verified phone number.
  • Limited to 2 concurrent outbound calls across all connection instances.
  • Limited to a maximum of 10 minutes per call.

Programmable Voice

  • All machine-generated voices are pre-pended with: "This is an automated call generated on the Telnyx platform, please report any abuse to fraud@telnyx.com"
  • This applies to:
    • /v2/calls
    • /v2/calls/:call_control_id/actions/transfer
    • /v2/calls/:call_control_id/actions/gather_using_audio
    • /v2/calls/:call_control_id/actions/gather_using_speak
    • /v2/calls/:call_control_id/actions/playback_start
    • /v2/calls/:call_control_id/actions/speak
    • /v2/calls/:call_control_id/actions/gather_using_ai
    • /v2/calls/:call_control_id/actions/ai_assistant_start
    • TeXML verb Play
    • TeXML verb Say
    • TeXML verb AIGather
  • Limited to a maximum of 100 outbound calls a day.
  • Limited to 10 outbound calls per hour.

Microsoft Operator Connect

  • No access to APIs or features in this category.

Microsoft Direct Routing

  • No access to APIs or features in this category.

Zoom Phone Provider Exchange

  • No access to APIs or features in this category.

LRN/Number Lookup

  • No access to APIs or features in this category.

Cloud Storage

  • Limited to non-public policy or ACL on buckets or objects.
  • Limited to 5 minutes of TTL on pre-signed URL.
  • Limited to documented free tier of used capacity across all buckets and all regions.

Wireless

  • No access to physical SIM registration.
  • No access to eSIM purchase.

Account Features

Organizations and Sub-users

  • No access to APIs or features in this category.

ManagED Accounts

  • No access to APIs or features in this category.

Payment Methods

  • Limited to credit cards.

Billing Groups

  • No access to APIs or features in this category.

API Keys

  • Limited to 1 API key at any one time.
  • No access to other APIs or features in this category.

DDoS Mitigation

  • No access to APIs or features in this category.