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Paid Accounts Privileges & Limitations

Access ​

  • Full access except otherwise specified below.
  • Telnyx reserves the rights to modify limitations without notification.

Numbers ​

Number Searching ​

  • No access to number blocks.

Number Ordering ​

  • Limited to local numbers whose country code will match the account's country of origin.

Number Porting ​

  • No access to LRN migration.

Messaging ​

  • No access to Toll Free verification.
  • No access to hosted messaging.

Voice ​

General Limits ​

  • Limited set of outbound destination country codes.
  • Limited to (10) concurrent outbound call across all connection types.

Programmable Voice ​

  • All machine-generated voices are pre-pended with: "This is an automated call generated on the Telnyx platform, please report any abuse to fraud@telnyx.com"
  • This applies to:
    • /v2/calls
    • /v2/calls/:call_control_id/actions/transfer
    • /v2/calls/:call_control_id/actions/gather_using_audio
    • /v2/calls/:call_control_id/actions/gather_using_speak
    • /v2/calls/:call_control_id/actions/playback_start
    • /v2/calls/:call_control_id/actions/speak
    • /v2/calls/:call_control_id/actions/gather_using_ai
    • /v2/calls/:call_control_id/actions/ai_assistant_start
    • TeXML verb Play
    • TeXML verb Say
    • TeXML verb AIGather
  • Limited to a maximum of 100 outbound calls a day.
  • Limited to 10 outbound calls per hour.

Cloud Storage ​

  • Limited to non-public policy or ACL on buckets or objects.
  • Limited to 5 minutes of TTL on pre-signed URL.

Account Features ​

ManagED Accounts ​

  • No access to APIs or features in this category.

Payment Methods ​

  • Credit Card
  • Paypal

DDoS Mitigation ​

  • No access to APIs or features in this category.